For all enquires, please contact your nearest emirates Skywards service centre
Dubai
Address P.O. Box 35436,
Dubai, UAE.
Telephone In the UAE call 04 214 4444
From the rest of the world call +9714 214 4444
Fax +9714 316 7001
Working hours (open 07:00 - 22:00 hrs. daily)
Karachi
Address 4 Lakson Square Bldg 1, 265 R.A. Lines,
Sarwar Shaheed Road,
Karachi, Pakistan.
Telephone In Pakistan call 111 225 535
From the rest of the world call +9221 3520 3377
Fax +9221 3521 2305
Working hours (open 09:00 - 19:00 hrs. Mon to Sat)
Manchester
Address Riverside Court, Riverside Park,
Bollin Walk,Wilmslow,
Cheshire SK9 1DL, UK.
Telephone In the UK call 0844 800 2777
In the Germany call +49 699 4519 2000
In the Switzerland call +41 44 511 8440
In the Italy call +39 02 91483 3383
In the France call +33 15 732 4999
In the Austria call +43 120 609 1999
From the rest of the world call +44 1625 445 402
Fax +44 1625 524 632
Working hours (open 07:30 - 20:30 hrs. Mon to Sat)
Mumbai
Address Emirates Contact Centre, Interface -11,
Unit No. 301 3rd floor,
off New Link road, Malad west,
Mumbai 400 064
Telephone In Mumbai call 022 4097 4097
From the rest of the world call +9122 4097 4097
Fax +9122 2844 4670
Working hours (open 09:00 - 19:00 hrs. Mon to Fri / 09:00 - 17:30 hrs. Sat to Sun)
Melbourne
Address Emirates House, Level 2,
257 Collins Street,Melbourne, Victoria 3000,
Australia.
Telephone In Australia call 1300 555 551
From the rest of the world call +613 9940 7801
Fax +613 9654 3006
Working hours (open 07:00 - 19:00 hrs. Mon to Fri / 07:00 - 17:00 hrs. Sat / 09.00 - 17.00 hrs. Sun)*
(Ticket office hours:open 09:00 - 17:00 hrs. Mon to Fri)
* Hours of operation for customer service by telephone only.
In New Zealand call 0508 759 927
(from 09:00 - 21:00 hrs. Mon to Fri / 10:30 - 19:00 hrs. Sat)
New York
Address P.O. Box 709, Mineola,
New York 11501-0709,
USA.
Telephone In the US and Canada call 1 800 777 3999
Fax +1 516 247 3527
Working hours (open 24 / 7)
Friday, January 7, 2011
marriott hotels toll free number
United States/Canada marriott hotels toll free number
1 801 468 4000 (8:15am - 9:00pm, Monday - Friday,
US Eastern time)
1 800 450 4442 (toll-free, 24 hours/7 days per week)
For Marriott Hotel Reservations from within the United States and Canada call toll-free phone number: +1 888 236-2427
toll free contact number
Australia
1 800 251259
Austria
0800 296703
Singapore
800 6011378
Sweden
020 795122
Switzerland
phone number 0800 550122
Finland
0800 114436
France
0800 908333
Brazil 0800 703 1512
Canada
1 888 236 2427
United Kingdom
0800 221222
Germany
0800 1 854422
Greece
00800 44127686
Thailand
1 800 060888
Taiwan
00801 855316
Trinidad and Tobago
1 800 228 9290
Turkey
00800 138380903
1 801 468 4000 (8:15am - 9:00pm, Monday - Friday,
US Eastern time)
1 800 450 4442 (toll-free, 24 hours/7 days per week)
For Marriott Hotel Reservations from within the United States and Canada call toll-free phone number: +1 888 236-2427
toll free contact number
Australia
1 800 251259
Austria
0800 296703
Singapore
800 6011378
Sweden
020 795122
Switzerland
phone number 0800 550122
Finland
0800 114436
France
0800 908333
Brazil 0800 703 1512
Canada
1 888 236 2427
United Kingdom
0800 221222
Germany
0800 1 854422
Greece
00800 44127686
Thailand
1 800 060888
Taiwan
00801 855316
Trinidad and Tobago
1 800 228 9290
Turkey
00800 138380903
Emirates Marriott Hotels promotional code
Earn 500 bonus Miles and 20% off room rates when you celebrate this festive season in the Middle East & Africa at participating Marriott Hotels.
Take a break and stay for three nights or more at participating JW Marriott Hotels, Renaissance Hotels, Marriott Hotels & Resorts and Courtyard by Marriott Hotels.
Participating properties;
JW Marriott Dubai
Renaissance Dubai Hotel
Courtyard by Marriott
Dubai Green Community
Dubai Marriott Harbour Hotel & Suites
JW Marriott
Cairo Amman Marriott Hotel
Jordan Valley Resort & Spa
Offer ValidityUntil 12 January 2011. Valid on weekends at hotels (Thursday-Sunday) and weekdays at resorts (Sunday-Thursday).
To book online, click here. Quote the promotional code M11
This offer is applicable to all Skywards members.
Promotional rates are valid for reservations
The 20% discount applies to room rate only.
500 bonus Miles will only be credited on the special rate per stay.
Minimum length of stay is three nights.
A valid Skywards membership card must be presented upon check-in in order to receive bonus Miles.
Bonus Miles will be credited only if the booking and room reservation is under the member's name.
Offer not applicable to groups of 10 or more.
Must quote promotional code M11 to receive the promotional rate.
A limited number of rooms are available and blackout dates or other restrictions may apply. Participating locations only.
Some hotels may not be available at the rates shown.
A stay is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity.
Skywards members must be members of Marriott Rewards and indicate Emirates Skywards as their earning preference in order to qualify for this offer.
All Marriott Rewards terms and conditions apply.
See www.MarriottRewards.com for complete Marriott Rewards terms and conditions.
Take a break and stay for three nights or more at participating JW Marriott Hotels, Renaissance Hotels, Marriott Hotels & Resorts and Courtyard by Marriott Hotels.
Participating properties;
JW Marriott Dubai
Renaissance Dubai Hotel
Courtyard by Marriott
Dubai Green Community
Dubai Marriott Harbour Hotel & Suites
JW Marriott
Cairo Amman Marriott Hotel
Jordan Valley Resort & Spa
Offer ValidityUntil 12 January 2011. Valid on weekends at hotels (Thursday-Sunday) and weekdays at resorts (Sunday-Thursday).
To book online, click here. Quote the promotional code M11
This offer is applicable to all Skywards members.
Promotional rates are valid for reservations
The 20% discount applies to room rate only.
500 bonus Miles will only be credited on the special rate per stay.
Minimum length of stay is three nights.
A valid Skywards membership card must be presented upon check-in in order to receive bonus Miles.
Bonus Miles will be credited only if the booking and room reservation is under the member's name.
Offer not applicable to groups of 10 or more.
Must quote promotional code M11 to receive the promotional rate.
A limited number of rooms are available and blackout dates or other restrictions may apply. Participating locations only.
Some hotels may not be available at the rates shown.
A stay is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity.
Skywards members must be members of Marriott Rewards and indicate Emirates Skywards as their earning preference in order to qualify for this offer.
All Marriott Rewards terms and conditions apply.
See www.MarriottRewards.com for complete Marriott Rewards terms and conditions.
Skywards sign up bonus miles promotion
Start reaping the rewards of your emirate Skywards membership from the moment you sign up and earn from 2500 up to 5000 bonus Miles for your first flight as a Skywards member. To take advantage of this new frequent flyer member promotion, all you have to do is take your first flight with Emirates within six months of joining and we'll credit your account with free Skywards Miles for doing so!
Your class of travel will determine the bonus Miles you earn.
You'll earn...
2500 Miles for flying Economy Class
3500 Miles for flying Business Class
5000 Miles for flying First Class
Offer Validity Within six months of enrolment
Your class of travel will determine the bonus Miles you earn.
You'll earn...
2500 Miles for flying Economy Class
3500 Miles for flying Business Class
5000 Miles for flying First Class
Offer Validity Within six months of enrolment
Skywards Saver Skywards Flex fare type
What is a ‘Skywards Saver’ fare?
A 'Skywards Saver' fare is any Emirates fare with either:
(a) eligibility restrictions (such as students; seniors; companions; etc)
(b) a limited sales period (''must purchase by'' date)
All fares sold by other airlines, partly flown on Emirates, also fall into this category.
A Skywards Flex fare is any Emirates fare with none of the above restrictions, i.e. no eligibility or purchase restrictions.
You can earn 100% of base Miles when you purchase 'Skywards Flex' fares. You can earn 50% of base Miles when you purchase 'Skywards Saver' fares.depending on what fare best meets your travel needs. A 'Skywards Flex' fare will always allow you earn more Skywards Miles and tier miles.
The Skywards fare type will be reflected in Emirates fare rules, along with all other fare conditions. This will be clearly displayed and visible to you while booking via emirates.com in the Miles breakdown information. Alternatively, your travel agent will be able to inform you about the fare conditions at the time of booking.
When booking on emirates.com, do I have an option to search for a 'Skywards Saver' or 'Skywards Flex' fare?
This functionality will be developed in the near future. Currently you can search by the lowest available fare, or by schedule. The fares displayed clearly reflect whether they are 'Skywards Saver' or 'Skywards Flex' fares. You can also easily identify and choose flights offering Miles Accelerator bonuses when booking online at emirates.com.
A 'Skywards Saver' fare is any Emirates fare with either:
(a) eligibility restrictions (such as students; seniors; companions; etc)
(b) a limited sales period (''must purchase by'' date)
All fares sold by other airlines, partly flown on Emirates, also fall into this category.
A Skywards Flex fare is any Emirates fare with none of the above restrictions, i.e. no eligibility or purchase restrictions.
You can earn 100% of base Miles when you purchase 'Skywards Flex' fares. You can earn 50% of base Miles when you purchase 'Skywards Saver' fares.depending on what fare best meets your travel needs. A 'Skywards Flex' fare will always allow you earn more Skywards Miles and tier miles.
The Skywards fare type will be reflected in Emirates fare rules, along with all other fare conditions. This will be clearly displayed and visible to you while booking via emirates.com in the Miles breakdown information. Alternatively, your travel agent will be able to inform you about the fare conditions at the time of booking.
When booking on emirates.com, do I have an option to search for a 'Skywards Saver' or 'Skywards Flex' fare?
This functionality will be developed in the near future. Currently you can search by the lowest available fare, or by schedule. The fares displayed clearly reflect whether they are 'Skywards Saver' or 'Skywards Flex' fares. You can also easily identify and choose flights offering Miles Accelerator bonuses when booking online at emirates.com.
buy Emirates Skywards miles cost
A Member may top up his Skywards Miles Account or gift Skywards Miles to another Account by purchasing additional Skyward Miles on the Web Site or from their nearest Emirates Reservation and Ticketing office, provided that the Member purchasing the Skywards Miles and (if applicable) the Member receiving the gifted Skywards Miles has/have at least one prior accrual in his or her Account (earned by flying on Emirates or a Partner airline or through a Partner transaction). Family Bonus Member accruals and Personal Detail Bonuses do not qualify as accruals for this purpose.
Skywards Miles can be purchased through Skywards service centres in Dubai, Karachi, Mumbai, Manchester or Melbourne. It costs just USD 0.025 per Mile with a minimum purchase of 2,000 Miles or a maximum of 25,000 Miles in a calendar year.
Please note that these purchased Skywards Miles are non-refundable. Purchased Miles may not necessarily be for redeeming a reward.
Purchase Miles
2,000 Skywards Miles - US$ 50
5,000 Skywards Miles - US$ 125
10,000 Skywards Miles - US$ 250
25,000 Skywards Miles - US$ 625
A Member may purchase a minimum of 2,000 Skywards Miles at any one time. The maximum number of Skywards Miles that a Member can purchase in any one calendar year is 25,000 Miles. Tier Miles cannot be purchased.
Skywards Miles can be purchased at any time within the prescribed limits but must be purchased at least 48 hours prior to making a booking/redemption. Refunds in respect of Skywards Miles purchased are not permitted.
Skywards Miles can be purchased through Skywards service centres in Dubai, Karachi, Mumbai, Manchester or Melbourne. It costs just USD 0.025 per Mile with a minimum purchase of 2,000 Miles or a maximum of 25,000 Miles in a calendar year.
Please note that these purchased Skywards Miles are non-refundable. Purchased Miles may not necessarily be for redeeming a reward.
Purchase Miles
2,000 Skywards Miles - US$ 50
5,000 Skywards Miles - US$ 125
10,000 Skywards Miles - US$ 250
25,000 Skywards Miles - US$ 625
A Member may purchase a minimum of 2,000 Skywards Miles at any one time. The maximum number of Skywards Miles that a Member can purchase in any one calendar year is 25,000 Miles. Tier Miles cannot be purchased.
Skywards Miles can be purchased at any time within the prescribed limits but must be purchased at least 48 hours prior to making a booking/redemption. Refunds in respect of Skywards Miles purchased are not permitted.
How to retain skywards Silver or Gold tier status
How do I retain my Silver or Gold status?
When you earn 25,000 tier Miles on Emirates before your review date, you will retain your skywards Silver status. When you earn 50,000 tier Miles on Emirates before your review date, you will retain your Gold status.
For example:
If it is your first year as a Gold member, we will count back to when you achieved your Gold status and add-up all the tier miles you have flown since then. For example, if you achieve your Gold status on 10 June 2010, your review date will be 30 June 2011. On your review date, we will therefore add up your tier miles earned between 10 June 2010 and 30 June 2011 (excluding the flight which earned you Gold status).
If it is your second or subsequent year as a Gold member, we will count back to your last review date and add-up all the tier miles you have flown since then. Continuing the above example, on your review date of 30 June 2012, we will therefore add up your tier miles earned between 1 July 2011 and 30 June 2012.
If you achieve your Silver status on 10 June 2010, your review date will be 30 June 2011. On your review date, we will therefore add up your tier miles earned between 10 June 2010 and 30 June 2011 (excluding the flight which earned you Silver status). If you are able to earn 25,000 tier Miles between 10 June 2010 and 30 June 2011, you will be able to retain your Silver tier status.
If it is your second or subsequent year as a Silver member, we will count back to your last review date and add-up all the tier miles you have flown since then. Continuing the above example, on your review date of 30 June 2012, we will therefore add up your tier miles earned between 1 July 2011 and 30 June 2012.
What does Skywards mean by ‘up to 13 Months’ to earn and retain a tier?
(a) To earn a higher tier (Blue to Silver, or Silver to Gold) we recognise your tier miles over any consecutive 13-month period. This allows you a full 13-month window to achieve a higher tier. For example:
Tier miles counted from Tier miles counted to Time period
1 January 2009 31 January 2010 13 months
1 February 2009 28 February 2010 13 months
1 March 2009 31 March 2010 13 months
etc ... etc ... 13 months
(b) Upon achieving a higher tier, your status is valid for one year from the month you achieve it. Your review date is set to the end of the same month the following year. This means in your first year, you have between 12 and 13 months to retain your tier, depending on what day of the month you achieve it. For example:
You earn a higher tier Your review date Time period to retain tier status
1 June 2010 30 June 2011 13 months
30 June 2010 30 June 2011 12 months
17 June 2010 30 June 2011 12 months & 14 days
(c) In your second and subsequent years of retaining a tier, you have exactly 12 months to retain your tier, count backing back to your last review date. For example:
Your previous review date Your current review date Time period to retain tier status
30 June 2011 30 June 2012 12 months
31 December 2009 31 December 2010 12 months
31 October 2010 31 October 2011 12 months
When you earn 25,000 tier Miles on Emirates before your review date, you will retain your skywards Silver status. When you earn 50,000 tier Miles on Emirates before your review date, you will retain your Gold status.
For example:
If it is your first year as a Gold member, we will count back to when you achieved your Gold status and add-up all the tier miles you have flown since then. For example, if you achieve your Gold status on 10 June 2010, your review date will be 30 June 2011. On your review date, we will therefore add up your tier miles earned between 10 June 2010 and 30 June 2011 (excluding the flight which earned you Gold status).
If it is your second or subsequent year as a Gold member, we will count back to your last review date and add-up all the tier miles you have flown since then. Continuing the above example, on your review date of 30 June 2012, we will therefore add up your tier miles earned between 1 July 2011 and 30 June 2012.
If you achieve your Silver status on 10 June 2010, your review date will be 30 June 2011. On your review date, we will therefore add up your tier miles earned between 10 June 2010 and 30 June 2011 (excluding the flight which earned you Silver status). If you are able to earn 25,000 tier Miles between 10 June 2010 and 30 June 2011, you will be able to retain your Silver tier status.
If it is your second or subsequent year as a Silver member, we will count back to your last review date and add-up all the tier miles you have flown since then. Continuing the above example, on your review date of 30 June 2012, we will therefore add up your tier miles earned between 1 July 2011 and 30 June 2012.
What does Skywards mean by ‘up to 13 Months’ to earn and retain a tier?
(a) To earn a higher tier (Blue to Silver, or Silver to Gold) we recognise your tier miles over any consecutive 13-month period. This allows you a full 13-month window to achieve a higher tier. For example:
Tier miles counted from Tier miles counted to Time period
1 January 2009 31 January 2010 13 months
1 February 2009 28 February 2010 13 months
1 March 2009 31 March 2010 13 months
etc ... etc ... 13 months
(b) Upon achieving a higher tier, your status is valid for one year from the month you achieve it. Your review date is set to the end of the same month the following year. This means in your first year, you have between 12 and 13 months to retain your tier, depending on what day of the month you achieve it. For example:
You earn a higher tier Your review date Time period to retain tier status
1 June 2010 30 June 2011 13 months
30 June 2010 30 June 2011 12 months
17 June 2010 30 June 2011 12 months & 14 days
(c) In your second and subsequent years of retaining a tier, you have exactly 12 months to retain your tier, count backing back to your last review date. For example:
Your previous review date Your current review date Time period to retain tier status
30 June 2011 30 June 2012 12 months
31 December 2009 31 December 2010 12 months
31 October 2010 31 October 2011 12 months
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