american airlines representatives can provide you with the specialized services you require as an AAdvantage elite member. For reservations, upgrade purchases and requests, award claims, AAdvantage account inquiries and customer service, call the AAdvantage Platinum Service Desk phone number at 1-800-843-3000. Outside of the continental U.S., Canada, Puerto Rico, Guam, Saipan or the U.S. Virgin Islands, contact your local American Airlines reservations office. Or you can access the U.S.-based service desk from many global locations. For detailed instructions, visit usa.att.com/traveler (long distance charges apply).
Elite Service Desk telephone number Please say "AAdvantage Account" when prompted at the Main Menu.
7:30 a.m. - 9:00 p.m. (CT) Monday - Friday
7:30 a.m. - 7:00 p.m. (CT) Saturday
10:30 a.m. - 7:00 p.m. (CT) Sunday
AAdvantage Customer Service: 1-800-882-8880
AAdvantage Gold Service Desk: 1-800-848-4653
AAdvantage Platinum Service Desk: 1-800-843-3000
Executive Platinum Service Desk: 1-800-843-6200
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