american airlines AAdvantage Gold Status Puts You Miles Ahead
We’re pleased to have you as an AAdvantage Gold® member and welcome you into a very distinguished group of travelers. We appreciate your loyalty to American Airlines and invite you to enjoy the following AAdvantage Gold member benefits.
AAdvantage Gold Hot Line Access For reservations, upgrade purchases and requests, seating preferences or to order a special meal, call 1-800-848-4653. Outside of the continental U.S., Canada, Puerto Rico, Guam, Saipan or the U.S. Virgin Islands, contact your local American Airlines reservations office. You can also use the Gold Hot Line to access our AAdvantage Dial-In® system to claim awards, purchase 500-mile electronic upgrades at a discount and get AAdvantage® program information, as well as your individual account activity.
american airlines realize that flight upgrades are an important and much appreciated benefit of your elite status. Following is a brief explanation of the different upgrades that can be used to allow you to enjoy the comfort and convenience of traveling in First or Business Class.
You may request a complimentary upgrade for yourself and one companion on eligible* American Airlines flights when you’re both traveling on a full-fare** Economy Class ticket. If upgrade seating is available 24 hours prior to departure of your flight, your complimentary upgrade will be automatically processed. * Valid for travel within and between the 50 United States, Canada, Mexico, the Caribbean, The Bahamas, Bermuda and between the U.S. and Central America. ** Full fares are fares booked in Y or B, excluding military/government fares.
Earned Upgrades We will credit your upgrade account with four 500-mile electronic upgrades for every 10,000 qualifying base miles you earn, including guaranteed minimum miles, when you purchase a ticket on eligible American Airlines, American Eagle, AmericanConnection® and airline participant1 flights during your membership year. 1 Airline Participants – Qualifying points/miles/segments are earned for eligible American Airlines, American Eagle, AmericanConnection, Aer Lingus, Alaska Airlines/Horizon Air, British Airways, Cathay Pacific Airways, Finnair, Iberia, LanChile/LanPeru and Qantas Airways flights. For points/miles to count toward elite-member status, at least four segments must be flown each calendar year on American Airlines, American Eagle or AmericanConnection. Transatlantic flights on British Airways are not eligible for mileage accrual or award travel.
Purchased Upgrades
If you need more 500-mile electronic upgrades, you may purchase them with a major credit card, with cash or with miles at most American ticketing and Admirals Club® locations (Club members only) or by calling the AAdvantage Gold Hot Line. You may also purchase 500-mile upgrades on AA.com or through our AAdvantage Dial-In system and obtain a price discount through these two options. For up-to-date upgrade pricing information, call the AAdvantage Gold Hot Line or visit AA.com. Note: Each upgrade is valid for up to 500 miles of travel on eligible American Airlines flights and each flight segment requires at least one upgrade. See Page 9 for complete Upgrade Terms and Conditions. Requesting an Upgrade Whether you’re eligible for a complimentary upgrade or are using 500-mile upgrades, request your upgrade at the time you make your reservation – through American Airlines Reservations, via AA.com or a travel agent. All upgrade-eligible fares will be processed 24 hours prior to departure. If seating is not available, we will attempt to process your request until three hours prior to flight time. Once your upgrade is confirmed, you will be notified via email, voice mail or alphanumeric page. If you have not received upgrade confirmation three hours prior to departure, you may ask to be placed on the upgrade standby list at the airport. For any flight on which you are a confirmed passenger, you will have upgrade priority at the gate over all other AAdvantage members except AAdvantage Executive Platinum® and AAdvantage Platinum® members.
Flight Bonuses As an AAdvantage Gold member, you receive a 25% mileage bonus on the base or guaranteed minimum miles for eligible American Airlines, American Eagle, AmericanConnection and airline participant1 flights.
as an AAdvantage Gold member, you may check in at any American Airlines Business Class check-in counter, regardless of the class of service in which you are traveling. In airports without a Business Class check-in counter, you may use the First Class counter. Customers board by groups in the following order: First Class Business Class Economy Class passengers beginning with Group 1 AAdvantage Gold members traveling in the Coach Cabin are in Group 1. 6
We are pleased to offer you membership in the Admirals Club at a special discounted price. For information about the Admirals Club and these special rates, please visit www.aa.com/admiralsclub, call 1-800-237-7971 (from the continental U.S., Canada or Puerto Rico) or stop by any Admirals Club location worldwide.
AAdvantage Gold membership means you also enjoy oneworld Ruby status on all oneworld member airlines: American Airlines, Aer Lingus, British Airways, Cathay Pacific Airways, Finnair, Iberia, LanChile/LanPeru and Qantas Airways. Benefits of Ruby status include priority check-in; preferred seating; priority standby and waitlisting when traveling on these airlines. For the most up-to-date information, visit the oneworld web site at oneworld.com.
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